Clients will be asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®. View Sample Agent Rating Report.
(Explained process clearly, ensured paperwork was correct, use of technology, negotiation skills, attention to detail, represented and protected my interests)
Market Knowledge
(Knowledgeable of market, neighborhood and community)
Communication
(Kept me updated, responded timely, communicated based on my preference)
My Experience
(Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor® to a friend or colleague.)
