Polly Richards

My Castle Realty

"Buy, Sell or Lease your Home with Polly! I'm here to serve All of your residential Real Estate needs."

Overall Client Experience Rating

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4.97




4.97 / 5.00
Based on 35 Completed Surveys

Competency

  4.97/5.0

Market Knowledge

  4.94/5.0

Communication

  4.97/5.0

My Experience

  4.97/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Charlmont DR

Represented the Buyer

- Survey On 09/17/2025
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Summer Mill DR

Represented the Buyer

- Survey On 06/23/2025
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
This transition was made so smoothly for us with Polly s help She did a wonderful job communicating everything and responding quickly to any questions we had.
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Agent Comment:
Thank you, it was my pleasure!
Street Name: Sloan Ridge LN

Represented the Seller

- Survey On 06/05/2025
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Pin Oak PL

Represented the Seller

- Survey On 11/18/2024
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Fantastic service
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Street Name: Mighty Oak Dr

Represented the Buyer

- Survey On 09/02/2024
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I've purchased homes in the past. This is my first time renting. Polly bent over backwards just to find me a place. She's great. Definitely I'll have Polly guide to buy my own home in the near future.
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Agent Comment:
Thank you! I look forward to working together in the future.
Street Name: Belshear CT

Represented the Buyer

- Survey On 07/10/2024
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was a pleasant experience working with Polly. She is a very good communicator, follows up quickly, and is very knowledgeable about the market.
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Street Name: Rockdale Landing DR

Represented the Seller

- Survey On 06/12/2024
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Polly is the most amazing, kind and knowledgeable person I ve ever work with. She always make sure that what is gonna be best for the both sides. Polite, caring and very professional. It s been 2 years that we are working together and I m sure we will always be. Definitely recommend to everyone to her great work. Thank you so much Polly
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Street Name: Summer Mill DR

Represented the Seller

- Survey On 06/10/2024
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very professional, punctual and easy to work with.
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Agent Comment:
Thank you!
Street Name: Charleston ST

Represented the Buyer

- Survey On 06/05/2024
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Rolling Rapids RD

Represented the Seller

- Survey On 03/14/2024
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Polly is very personable, friendly and a focused business partner. She exhibits an exorbitant amount of patience, exudes a nature of caring with attention to detail. I would work with Polly again and recommend her highly.
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Agent Comment:
Thank you! It has been a pleasure to work with you over the years.
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